Tagged articles
3 articles tagged with “28 day rule” — free Delay Repay guides for Greater Anglia commuters.
Southeastern runs DR15 — if your train arrived 15 or more minutes late, you may be owed compensation. A complete guide to the portal, the 28-day window, and what One Click Delay Repay actually covers.
ORR research shows 28% of eligible passengers miss their Delay Repay claim because they forgot or ran out of time. That's not a willpower problem — it's a timing problem. Here's the psychology, and the fix.
Every Greater Anglia delay starts a strict 28-day compensation window. ORR research shows roughly 70% of eligible passengers never claim — not because they can't, but because time and friction do the train company's job for them.
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